Privacy Policy

Effective Date: 12/1/2024

At The Keeper's Hive, the privacy and security of your personal information are of paramount importance to us. This Privacy Policy outlines the types of information we collect, the purposes for which we use this information, and the measures we take to ensure its protection. By accessing and using our website, www.thekeepershive.com, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 Personal Information
We may collect personal information that you provide to us voluntarily, such as your:

Full name.
Billing and shipping address.
Email address and phone number.
Payment details (e.g., credit card information).
Order history and preferences.

1.2 Non-Personal Information
In addition to personal information, we collect non-personal information automatically through cookies, analytics tools, and server logs, including but not limited to:

IP address.
Browser type and version.
Device information and operating system.
Website usage data and interactions.

2. How We Use the Information

The information we collect is used to:
2.1 Fulfill Orders and Provide Services

Process and deliver your purchases.
Communicate with you regarding your orders or account.

2.2 Improve Our Website and Offerings

Analyze customer behavior and preferences to enhance user experience.
Monitor website performance and security.

2.3 Marketing and Promotions

Provide you with information about our products, services, or special offers, provided you have consented to receive such communications.

2.4 Legal Compliance

Fulfill our legal obligations and respond to lawful requests from authorities.

3. Sharing of Information

3.1 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and conducting marketing campaigns. These parties are contractually obligated to maintain the confidentiality of your information.

3.2 Legal Obligations
We may disclose personal information to comply with applicable laws, regulations, legal processes, or governmental requests.

3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Your Rights

As a valued customer, you have the right to:
4.1 Access and Update Your Information
Request access to or correction of the personal information we hold about you.

4.2 Withdraw Consent
Withdraw your consent for marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.

4.3 Delete Your Data
Request the deletion of your personal information, subject to legal and operational requirements.

5. Cookies and Tracking Technologies

Our website utilizes cookies and similar technologies to enhance your browsing experience. Cookies allow us to understand how you interact with our website, personalize content, and deliver targeted advertising. You can control cookie settings through your web browser.

6. Data Security

We implement robust technical and organizational measures to safeguard your information from unauthorized access, loss, or misuse. While we strive to protect your personal data, no system can guarantee absolute security.

7. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any modifications will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@thekeepershive.com
Mailing Address: The Keeper's Hive, 901 Byers Drive #1055, Glen Mills, PA 19342